?

Log in

No account? Create an account
 
 
29 October 2015 @ 08:41 am
The root cause for 2 days of troubleshooting  
Yesterday Priya could not extract file from our HTTP POST request.
Today we found out why.

See below the highlights of our email discussion.

Dennis:
Priya,

Could you please cooperate with us on what I and Andrey requested from you?

You already refused Skype session with us.
Skype is the fastest way to resolve technical difficulties like that.

But if you are not able to troubleshoot your environment issues with us over Skype - please at least send us what we asked for:
- Code snippets (Indeed Apply resume file extraction vs PostJobFree request file extraction).
- Value from $post['resumeData'] variable you are getting from PostJobFree request.

Priya:
Sorry about my Skype, I normally do not get online unless very emergency since its very distracting, but I tend to check and reply all emails received I hope you agree.
...

Please see attached
1. the resume after save
2. resume content from post before save
3. post data raw, two versions, without xss filter and with xss filter
4. indeed apply
5. postjobfree apply

Dennis:
Priya,

1) Thank you, that clarifies what is happening in your system a little.

2) candidate_post_raw.txt contains only part of resumeData (about 70% of original resumeData listed in http://requestb.in/xfzso4xg?inspect ).
...

Andrey:
Priya,

I already tried to post resumeData to your prod endpoint few hours ago

Priya:
yes, I found it, and it works :)
see attached, please send some more so I can validate

Dennis:
Priya,

Good.
The attachment looks correct.

So what was the root cause for the problem?

Priya:
It seem I had a copy paste issue on requestbin, the main logic was in place and no change required actually
 
 
 
журнал закрытjuan_gandhi on October 29th, 2015 02:49 pm (UTC)
Зато денег сэкономили.

"if you are not able" - это грубо, грубо...

Тесты у вас не включаются в процесс разработки?

Edited at 2015-10-29 02:49 pm (UTC)
Dennis Gorelikdennisgorelik on October 29th, 2015 07:16 pm (UTC)
> "if you are not able" - это грубо, грубо...

А как правильно?
Учитывая, что чувак на более мягкие запросы реагировал игнорированием и небрежными ответами, иногда не соответствующими действительности?

> Тесты у вас не включаются в процесс разработки?

На нашей стороне мы тест создали сразу.
Какой тест можно применить к чужой системе, учитывая, что назад возвращается только статус ответа, но не принятый файл?
журнал закрытjuan_gandhi on October 29th, 2015 08:00 pm (UTC)
"If we could not..." something like that. Doubting the person's abilities mostly means good-bye.
Dennis Gorelikdennisgorelik on October 29th, 2015 08:22 pm (UTC)
You are right - "If we could not..." would be better.

Now since this hurdle is almost behind us, I am cooling off a little.

We were able to make this integration happen, which is better than typical outcome of no integration at all (because software development is too hard, especially integration between separate businesses).