January 31st, 2019

2009

PayPal fax machine

service@paypal.com emailed to me and asked to verify one of our developer's identity ... by faxing documents to:
=========
(402) 573-5732 (Attn: PayPal Compliance Department).
=========

It looks like PayPal jumped into a time machine and went back to the previous century.


service@paypal.com did NOT list any other options to upload documents.
The email ended with: "Please do not reply to this email. This mailbox is not monitored and you will not receive a response."

I replied anyway.

service@paypal.com sent this auto-response:
~~~~~~~~~~~~~~
Thanks for contacting us.

We want to help you, but we can't answer emails sent to this unmonitored
mailbox.
~~~~~~~~~~~~~~


My resolution -- delete that developer account from the PayPal account.
Let's see if it would help.

Originally posted at: https://dennisgorelik.dreamwidth.org/166397.html